Cancellation Policy

Effective Date: July 7, 2026

At Maa Vaishno Travels, we understand that travel plans may change due to unforeseen circumstances. This Cancellation Policy explains the terms under which bookings may be cancelled, modified, or refunded. By booking any of our travel services, you agree to the terms outlined below.

1. Cancellation Requests

All cancellation requests must be submitted through one of our official communication channels, such as email, phone, or WhatsApp.

A cancellation request will be considered effective only after it has been acknowledged and confirmed by Maa Vaishno Travels.

2. Cancellation Charges

Cancellation charges may apply depending on several factors, including:

• The date of cancellation before the scheduled travel date.
• The type of tour package or travel service booked.
• Hotel and accommodation cancellation policies.
• Transportation provider policies.
• Third-party supplier terms and conditions.
• Seasonal or special event bookings.

Any applicable cancellation charges will be communicated to you at the time your cancellation request is processed.

3. Refund Policy

Refund eligibility depends on the nature of the booking and the cancellation policies of our travel partners.

Refunds may not be available for:

• Last-minute cancellations.
• Non-refundable hotel reservations.
• Special promotional offers.
• Peak season or festival bookings.
• Services already utilized.
• Third-party bookings that are marked as non-refundable.

If a refund is approved, it will be processed after deducting any applicable cancellation charges, supplier charges, taxes, or service fees.

4. Refund Processing Time

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on the payment provider, bank, or third-party supplier and may take several business days to reflect in your account.

5. Booking Modifications

If you wish to change your travel dates, destination, hotel, vehicle, or any other booking details instead of cancelling, we will make reasonable efforts to accommodate your request.

All modifications are subject to availability and may involve additional charges or revised pricing.

6. Cancellation by Maa Vaishno Travels

In rare circumstances, Maa Vaishno Travels may need to cancel a booking due to reasons beyond our reasonable control, including but not limited to:

• Natural disasters.
• Extreme weather conditions.
• Government restrictions.
• Road closures.
• Safety concerns.
• Supplier cancellations.
• Force majeure events.

In such cases, we will make reasonable efforts to offer an alternative service or process any eligible refund in accordance with the policies of the respective service providers.

7. No-Show Policy

If a customer fails to arrive at the scheduled pickup location, hotel, or tour departure point without prior notice, the booking may be treated as a “No-Show.”

No refunds may be provided for No-Show cases unless otherwise agreed in writing.

8. Force Majeure

Maa Vaishno Travels shall not be held responsible for cancellations, delays, interruptions, or changes caused by events beyond our reasonable control, including:

• Natural disasters.
• Floods.
• Landslides.
• Earthquakes.
• Pandemics.
• Political unrest.
• Government actions.
• Transport strikes.
• Road blockages.
• Any other unforeseen circumstances.

Refunds in such situations will depend on the policies of hotels, transport providers, and other travel partners.

9. Third-Party Services

Some travel services are provided by independent third-party suppliers, including hotels, transport operators, and activity providers.

Their individual cancellation and refund policies may apply in addition to this Cancellation Policy.

10. Contact Us

If you have any questions regarding cancellations, modifications, or refunds, please contact us using the contact details available on our website.

Website: https://maatavaishnotravels.com/

We recommend contacting us as early as possible if your travel plans change so we can assist you with the available options.

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