Terms & Conditions

Welcome to Maa Vaishno Travels. By accessing and using our website (https://maatavaishnotravels.com/) and booking any of our travel services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a booking.

1. Acceptance of Terms

By using this website, requesting travel information, submitting an enquiry, or booking any travel service with Maa Vaishno Travels, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Our Services

Maa Vaishno Travels provides travel-related services, which may include:

• Tour packages
• Hotel bookings
• Taxi and cab services
• Airport transfers
• Sightseeing tours
• Pilgrimage tours
• Custom travel packages
• Travel consultation and itinerary planning

All services are subject to availability and confirmation.

3. Booking Policy

Bookings are considered confirmed only after:

• Required information has been provided.
• Availability has been confirmed.
• Applicable payment or advance payment has been received.

We reserve the right to decline or cancel any booking if the required information or payment is incomplete.

4. Pricing

All prices displayed or quoted are subject to change without prior notice due to factors including but not limited to:

• Government taxes
• Fuel price changes
• Hotel tariff revisions
• Transportation charges
• Seasonal demand
• Availability

The final confirmed quotation shared with the customer will be considered the applicable booking price.

5. Payment Terms

Customers may be required to pay an advance amount to confirm their booking. The remaining balance must be paid according to the schedule communicated during the booking process. Failure to make payments on time may result in cancellation of the booking.

6. Cancellation & Refund Policy

Cancellation requests must be submitted in writing through email or any officially accepted communication channel. Refunds, if applicable, will depend on:

• The cancellation date.
• Hotel policies.
• Transport provider policies.
• Third-party supplier terms.
• Non-refundable booking components.

Processing times for eligible refunds may vary depending on payment providers and suppliers.

7. Changes to Bookings

Requests for changes to travel dates, destinations, hotels, vehicles, or other services are subject to availability and may involve additional charges. We cannot guarantee that requested modifications will always be possible.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate personal and travel information.
• Carrying valid government-issued identification.
• Obtaining any required permits or travel documents.
• Following local laws and regulations.
• Respecting hotel, transport, and destination policies.

9. Travel Delays & Force Majeure

Maa Vaishno Travels shall not be held responsible for delays, interruptions, cancellations, or losses caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Floods
• Landslides
• Weather conditions
• Road closures
• Political unrest
• Government restrictions
• Strikes
• Pandemics
• Transport breakdowns

Any additional expenses resulting from such events shall be the responsibility of the traveler unless otherwise specified.

10. Hotel & Transport Partners

Hotels, transport providers, and other travel suppliers operate independently. Maa Vaishno Travels acts as a travel service provider and cannot be held responsible for:

• Hotel service quality.
• Room availability issues.
• Vehicle breakdowns.
• Service delays.
• Supplier operational changes.

However, we will make reasonable efforts to assist customers in resolving any issues that arise.

11. Website Usage

You agree not to:

• Use this website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Copy or reproduce website content without permission.
• Upload malicious software or harmful code.
• Interfere with website functionality.

12. Intellectual Property

All content available on this website, including text, logos, graphics, images, layouts, icons, and branding, is the property of Maa Vaishno Travels unless otherwise stated. No content may be copied, reproduced, distributed, or modified without prior written permission.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Maa Vaishno Travels shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or travel services. Our total liability, if any, shall not exceed the amount paid by the customer for the specific booking giving rise to the claim.

15. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page along with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts in India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on our website. Website: https://maatavaishnotravels.com/ By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. “`